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Documented collaborated with Waterwell - a production company that tells complex civic stories - to produce this short documentary, created and directed by Frisly Soberanis, a filmmaker from Queens via Guatemala.

When Gov. Cuomo’s “New York State on PAUSE” executive order went into effect on March 22, 2020, the city transformed overnight.

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Half of New York’s immigrant population became unemployed nearly overnight. As the days passed, food lines and rent debts began to grow.

The messages we received became more dire:

Disculpa la pregunta yo vivo en el área de Queens ny pero con la situación q está pues no e trabajado y pues no sé cómo hacer para tratar de recibir alguna ayuda Pues tengo una familia de 4 nenes y mi pareja Gracias por la información q pueden darme feliz día

I'm having really hard time right now. I'm not eligible for any benefits from government and I don't have proper document as well. I have 3 months rent due. I don’t have money to buy foods/hygiene products or medicines. I'm facing many problems. Please help me / Spanish translation?

(*these responses were sent in English)

Immigrants without social security numbers were excluded from the federal stimulus package passed in late March 2020 and undocumented people are ineligible for unemployment. Eventually, mixed status families were eligible for federal dollars. Many were pushed to take jobs essential to pandemic relief like cleaning the subways, becoming street vendors or dangerous close quarters warehouse work, but these are low paying jobs and often very high risk for contracting Covid-19, offering few health and safety protections. As of March 2021 the federal government had few plans to address the dire economic situation many undocumented immigrants who are essential workers face.

Al ser vendedor independiente prácticamente mi trabajo se estanco porque no podía salir ni podía visitar a los clientes esto significó que mis ingresos bajaron a casi cero lo cual representó un gran problema para mí porque tengo dos niños y no califico para ninguna ayuda estatal ni siquiera cupones por nuestro estatus migratorio sin embargo He recibido ayuda de algunos familiares y he buscado comida en algunos Pantry lo único que me atormenta ahora mismo es mi renta y la luz no sé hacer con estas dos y estoy muy atrasada en ambas / English translation / English translation

[WhatsApp Pull quote format]  Primero que nada quedarme sin trabajo y estaba embarazada y pues tener más cuidado por mi embarazo después lidiar con los pocos ahorros que se terminaron y debo renta luz y otros gastos apenas di a luz y ahora tendré que cuidarme y a mi bebé de este impactante virus / English translation

[TEXT over looping clip of dominos ~ 8:05] On April 16, 2020, the Mayor's office announced that it would be distributing $20 million to undocumented New Yorkers through a grant provided by the Open Society Foundations. An estimated 560,000 undocumented immigrants live in New York. The money was distributed quickly and since then, there has been little help.

[WhatsApp Pull quote format] Hola buenos días, yo quisiera pedir ayuda para la renta  aunque sea unos dos meses que debo estoy sin trabajo por el momento. Podrían ayudarme? Disculpa la molestia. Soy madre  soltera de una niña

Yo arriendo un cuarto de casa y pago 600 al mes, no he podido pagar x falta de trabajo, yo soy indocumentado. Ya me esta pidiendo la habitación. Hay proteccion para personas como yo?